A. Introduction
Welcome to SIJITU. We are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains in detail how we collect, use, and protect your personal information when you use SIJITU services. We value your trust in us, and we want to ensure that you feel safe and comfortable using our services. Please read this Privacy Policy carefully to understand our privacy practices.
B. Information We Collect
We may collect various types of information from and about users of SIJITU products, including:
1. General Information:
– Name: To identify and communicate with you.
– Email Address: To send notifications, updates, and other important information.
– Phone Number: For identity verification and direct communication when needed.
– Address: For physical delivery purposes if required.
– Other Identifying Information: Such as date of birth or identification numbers needed for verification.
2. Legal Information:
– The official name of the business or company, identification card (KTP) of the directors (if a business entity) or owner (if a non-business entity), corporate establishment and amendment documents, business type, business licenses, Taxpayer Identification Number (NPWP), Business Registration Number (NIB).
3. Technical Information:
– IP Address: To identify your device and general geographic location.
– Device Type and Operating System: To ensure compatibility and optimize the performance of our products on your device.
– Log Data: Automatic records of your activity on our products for analysis and maintenance.
4. Usage Information:
– Your Interactions with the Product: Which features you use, how often, and the duration of use.
– User Preferences: Information about your preferences and settings in using the product.
C. How We Collect Information
We collect information in various ways, including:
1. Information You Provide:
Information you provide directly when registering or using SIJITU products, such as filling out forms, interacting with customer support, or participating in surveys.
2. Tracking Technologies:
– Cookies: Small files placed on your device to collect usage and technical information.
– Beacons: Small images that allow us to track user activity on web pages or apps.
– Tags: Code snippets that help collect data about user behavior.
3. Third Parties: We may receive information from business partners, service providers, and other third parties that help us operate and optimize SIJITU products.
D. Use of Information
We use the information we collect for various purposes, including:
1. Providing Services:
– Managing and facilitating the use of SIJITU services.
– Providing effective and responsive customer support.
– Processing transactions and fulfilling your requests.
2. Personalization and Security:
– Customizing content and features based on your preferences and interactions.
– Providing relevant and helpful recommendations.
3. Security and Maintenance:
– Maintaining the security and integrity of SIJITU services.
– Detecting and preventing fraud, abuse, and other illegal activities.
4. Marketing and Communication:
– Sending notifications, updates, and offers related to SIJITU services.
– Informing you about new features or changes to our privacy policy.
E. Sharing Information
We may share your information with third parties in the following circumstances:
1. Service Providers: With service providers that assist us in business operations, such as payment processing, data analysis, hosting, and technical support.
2. Legal Obligations: When required by law or to respond to valid legal processes, such as court orders, warrants, or subpoenas.
3. Security: To protect the rights, property, or safety of SIJITU, our users, or the public. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
F. Information Protection
The confidentiality of your Personal Information is of utmost importance to us. We continuously strive to provide reasonable and maximum security efforts to protect and secure all your Personal Information collected online through our applications and websites from unauthorized access, collection, use, or disclosure and from processing that is contrary to the law, accidental loss, unlawful destruction, and damage. All Personal Information we collect will be protected and kept confidential, in accordance with applicable legal provisions.
We implement various security measures to protect your personal information, including:
1. Encryption: Using encryption technology to protect your data during transmission.
2. Firewalls: Implementing firewalls to prevent unauthorized access to our systems.
3. Access Control Procedures: Using access control procedures to ensure only authorized personnel can access your personal information.
We guarantee compliance with PCI-DSS and ISO 27001 standards, related to card security and data protection, including the protection, confidentiality, and destruction of information. However, information transmission over the internet is not completely secure. While we strive to protect your Personal Information, you acknowledge that we cannot guarantee the integrity and accuracy of any Personal Information you transmit over the Internet, nor can we guarantee that such Personal Information will not be intercepted, accessed, disclosed, altered, or destroyed by unauthorized third parties, due to factors beyond our control. You are responsible for maintaining the confidentiality of your Account details and authentication codes sent to your phone number regarding transactions you conduct through our site, and for maintaining the security of the devices you use.
G. Your Rights and Choices
You have rights and choices regarding your personal information:
1. Access: Request a copy of the personal information we have about you.
2. Correction: Correct inaccurate or incomplete personal information.
3. Deletion: Request the deletion of your personal information under certain conditions.
4. Objection: Object to the processing of your personal information for specific purposes, such as direct marketing.
5. Data Portability: Request the transfer of your personal information to a third party in a structured, commonly used, and machine-readable format.
H. Changes to the Privacy Policy
We may review and change this Privacy Policy at our discretion to ensure that it remains consistent with our future developments and/or changes in legal or regulatory requirements from time to time. You agree that such changes will replace the previous Privacy Policy and be retroactive.
If we decide to change this Privacy Policy, we will notify you of the changes through a general notice posted on the Application and/or website, or otherwise to your email address listed in your account. You agree that you are responsible for regularly reviewing this Privacy Policy for the latest information on our data processing and protection practices, and that your continued use of our services after the effective date of any changes to this privacy policy constitutes your acceptance of this privacy policy and all its changes.
I. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through:
PT Pembayaran Lintas Usaha Sukses
Address: The Prominence Office Park, Kav.38D No.56-57, Jl. Jalur Sutera, Alam Sutera, South Tangerang, Indonesia
Tel: +62 21 3005 2770
Email: vip@sijitu.co.id
We are committed to responding promptly to your questions and concerns and ensuring that your experience with SIJITU is always positive. By using SIJITU products, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. Thank you for trusting SIJITU for your needs.